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 | Frequently Asked Questions |
Frequently Asked Questions
Is the home or condo I see on the Internet the one I get?
Yes, unlike other companies in the area, we rent the specific property you see in full detail on our website. We believe that this is the only way you will be happy with your accommodation.
How long has Gulfsands Rentals been in business?
Gulfsands Rentals is in its 11th year of business. We started out renting exclusively properties that we owned, and now we are incorporated and a fully licensed real estate company renting our units, and those of our investor/owner clients.
Do you allow pets?
Although we at GULFSANDS are all pet lovers, we cannot allow pets in any of the homes or condos, except those designated as PET FRIENDLY.
Do you allow smoking?
All of our condos & homes are non-smoking units. Smoking is permitted outside of the property only.
How close are the homes and condos to the Beach?
The closest! Every home or condo that we manage is gulf side or better. Please review the definition of our terms below:
Gulf Front- directly on the beach, full view of beach and Gulf of Mexico.
Excellent Gulf View/Front- directly on the beach, but the pool may be between the unit and the beach. Excellent view from the unit, and basically on the beach.
Gulf View- same side of the street as the beach [no street to cross] and you can see a view of the gulf from inside the unit...you are only steps from the beach!
Gulf Side- you are on the same side of the street as the beach [no street to cross], but you don"t have a direct view of the gulf from inside the condo. You are just steps from the beach!
Gulf Oriented you will be across the street, but facing the gulf [we don't currently have any of these units].
Water Front- a water front unit is located on the lagoon, Intercoastal Waterway, bay or canal. These are usually great units for bringing your watercraft or boat.
Is there shopping near by?
Yes, there is a grocery store or a convenience store within 1 mile of most of our properties.
Is there air conditioning and heat?
Yes, all of our homes and condos have central air and heat.
Is there a fully equipped kitchen in the property?
Yes, every home and condo has a full kitchen including cooking and eating utensils, refrigerator, oven, microwave, coffee maker, toaster and dishwasher.
Are linens and towels provided?
Yes, there are linens and towels provided in each unit. Beach towels are not provided, so you need to bring these with you.
Are the properties cleaned daily?
No, the property is cleaned before your arrival and after your departure. You can request mid-stay cleans at an additional charge.
Are there cleaning supplies?
We do not supply any chemicals in the home, but sometimes owners do. There is a washing machine, dryer, mop, broom, dustpan, dishwasher, iron and ironing board in the property, or in the complex. There are starter paper products in the home [toilet paper]. You will be responsible for your other needs there after.
Do you offer travel insurance?
Not at this time, but check back.
Do you accept major credit cards?
Yes, we now accept Visa, MasterCard and Discover through PayPal.
What will we be responsible for when we check out?
Full check-out instructions will be mailed to you and are clearly posted on the refrigerators in each unit. Please be sure to place your key in the secure envelope provided, and drop it in the mailbox. We also have a key drop at our office in Gulf Shores, located at 1538 Gulf Shores Parkway, directly across from Brunos Grocery. The key return is the item that initiates the return of the refundable deposit. So don"t forget your key!
How long before I get my deposit back?
As long as there is no damage, and you followed the check out instructions, your deposit will be refunded timely. It will be approximately 2 weeks from the time we get your key. So get your key back quickly!
If you have other questions please don't hesitate to call or email
Toll Free 888-692-5915 or
Gulfsands@aol.com
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